Program Title

Advanced Lean Approach for Manufacturing and Services

Lean manufacturing, Lean Enterprise, or lean production, often simply "lean", is a production philosophy that considers the expenditure of resources in any aspect other than the direct creation of value for the end customer to be wasteful, and thus a target for elimination. Working from the perspective of the client who consumes a product or service, "value" is any action or process that a customer would be willing to pay for. This concept has been popular in manufacturing, starting from Toyota with their Toyota Production System (TPS). The Lean approach has now been implemented also in service-oriented organization and/or in office set-up, where it has also created higher value of services, through elimination of "wastes".
Course Overview

This training aims to provide participants with the opportunity to learn the fundamental principles and approach of Lean not only in Manufacturing, but also in Service-oriented set-up. This training is ideal for Top and middle level management personnel of small, medium and large scale companies; Production/Maintenance/Quality/Materials/CI/Opex managers and executives, and Quality/Quality management consultants.

Lean principles, such as the need to improve process speed, apply to all processes in the organization. A hands-on approach for integrating the production efficiencies of Lean Production and Service Infrastructure (marketing, sales, accounting, human resources, and so on), features detailed insights on –

Lean as a Value Proposition – How combining Lean approach for Manufacturing and Services provides unmatched potential for improving shareholder value.

Lean on Implementation Process – How to prepare your organization for a seamless incorporation of Lean tools and techniques, both in Manufacturing and Service Organizations.
Leveraging Lean as a Strategic Advantage – Strategies for extending the reach of Lean principles within and beyond your corporate walls. It include insights from corporate leaders who have already “walked the talk” which will accelerate your organization’s journey.

Learn the following principles applicable across every industry:

• Understanding the Voice of the Customer (VOC)
• Identifying the 8 Types of Waste
• Implementing 7 Levers to Reduce Process Wastes
• Creation of Process Mapping Techniques and Value Stream Mapping
• Essentials in a Problem Solving Toolkit
• Statistics Foundation and Graphical Tools in analyzing a service process