Seven (7) QC Tools
The 7 QC Tools were first assembled in Japan in the late 1950s and early ‘60s. Extensively used by the quality control industry to help solve problems in the workplace these tools have contributed dramatically towards business successes in the industrial era. In today’s competitive world, continuous improvement is imperative. These tools help you to not only solve complicated problems, but also to identify opportunities for improvement.
To provide participants with the knowledge & skills for them to capture, compile, analyze & interpret the data collected through various sources, for the improvement of quality within their workspace or processes. This course is workshop intensive course, but also include lectures and samples of best practices implemented in industry with 7 QC tools.
Lower, middle & senior management personnel from all types of organizations (e.g. small or big, manufacturing and/or service sector etc.) Quality Managers/Executives and/or coordinators Operations managers/executives/line supervisors Consultants of quality and/or quality management system.
√ Course introduction
√ purpose, objectives & definitions
√ Check sheet Control charts
√ Pareto chart
√ Cause &effect diagram
√ Scatter diagram
√ Brain storming
√ Why-why analysis